Practice software for online therapy
Book the session.Hold the session.Write the note.One place.
Connectuly is the practice software for therapists who see people online. Scheduling, the video room and the clinical record are the same record — so nothing has to be copied between them.
Built for talking therapy and psychiatry · Data stays in India
Reports sleep improved — five to six hours, waking once.
Continues the breathing exercise from last session; uses it before work.
Low mood on Sunday, linked to a family visit.
The problem
Three tools that were never meant to meet.
Most online practices run on a calendar for bookings, a video app built for sales meetings, and a folder of documents. Somewhere there is a spreadsheet somebody maintains for the funder or the board.
Every gap between those tools is somewhere a detail gets lost or retyped. The therapist does administration between sessions instead of clinical work — and the person running the practice cannot answer a basic question about it without a morning of spreadsheet archaeology.
One place where the appointment, the conversation and the record are the same thing.
How it works
From the first enquiry to the written note.
Three things a practice does every day, and the reason they belong in the same place.
Clients book real availability, not a request form
No "does Tuesday work for you?" Ever again.
A therapist publishes the times they can work. A client sees only those times and books one. There is no back-and-forth, and no double-booking — the moment a slot is taken it is gone for everyone.
Therapists who prefer to review each request can. Therapists who would rather bookings just confirm can switch that on. It is their choice, per therapist, not a setting imposed on the practice.
- Live availability, published by the therapist
- A taken slot disappears everywhere, immediately
- Auto-confirm or review-each-request, per therapist
The session happens in the browser
They click once. That is the whole setup.
Nothing to install, no meeting links to send, no accounts to create with anyone else. The client opens the portal at their appointment time and the room is there.
The room opens ten minutes early, so nobody is locked out for being punctual, and it closes when the session is over.
- No install, no third-party account
- Opens ten minutes early
- Call credentials expire with the appointment
- Nothing to install
- No account with anyone else
- No meeting link to find
The record is written during the session, not after it
The note is finished when the session is.
This is the part that makes it therapy software rather than video software. While the consultation is live, the therapist has their notes and prescribing beside the call — not in another window, not on paper to be typed up later. Notes are timestamped and saved as they go.
Five clinical instruments are built in: intake, case history, risk assessment, the post-session note, and a satisfaction survey. Long forms save section by section, so a dropped connection costs a paragraph rather than an hour of work.
- Notes beside the call, not in another window
- Timestamped and saved as you write
- Long forms save section by section
- 01IntakeSaved
- 02Case historySaved
- 03Risk assessmentSaved
- 04Post-session noteSaved
- 05Satisfaction surveySaved
Prescribing
Prescribing, with a proper letterhead
Written by the therapist who actually held the session — not by an administrator afterwards — and printable on the practice’s letterhead. Every client has a medication history in one place, so the next clinician can see what somebody is already taking before adding to it.
Reporting
Reporting that answers the funder’s questions
The board report takes a minute, not a morning.
Who did we see, where, how many sessions, what outcomes — broken down by location, age, gender and risk. Four one-click exports for anyone who wants the numbers in a spreadsheet.
In the field
It works on the phone, where coordinators actually work
Installs to a phone’s home screen like an app, opens instantly, and is built for one-handed use outdoors on a patchy connection.
Roles
Everyone who works at the practice has the right view.
Four roles, each seeing what they need and nothing they should not.
Therapists
Publish availability, hold the session in the browser, and write the note beside the call. Prescribing and medication history sit in the same record.
Clients
See real available times and book one. Open the portal at the appointment time and the room is there — no install, no account with anyone else.
Coordinators
Register someone, book on their behalf, and reset a password in person. The record still correctly shows who did what.
Why this matters
Coordinators are the part most software forgets. Not every client has a smartphone, a private email address, or a reliable connection.
Built for the client who cannot book online, as well as the one who can.
Administrators
See the whole caseload across locations, approve what needs approving, and export the numbers the funder asks for.
Trust
Confidential is a promise. This is how it is kept.
This matters more in therapy than in almost any other software, and it is worth saying plainly rather than burying it in a policy page.
Records are never stored on the phone.
The app works offline enough to open and tell you it is offline. No client’s history is ever left sitting on a device that could be lost, shared, or sold.
Every time a record is opened, that is logged — not just when it is changed.
The question “who looked at this person’s risk assessment” has an answer.
Notification emails never contain clinical information.
They say something needs attention and link to the portal, where the reader signs in and their access is recorded.
Video is never recorded to a third party’s storage.
The credentials for a call expire with the appointment.
Data stays in India.
On infrastructure chosen for that reason, in line with the DPDP Act 2023.
This page loads no third-party scripts, fonts or trackers. Nothing you do here is reported to anyone else.
Who it is for
Built for practice, not adapted to it.
Solo therapists and small practices
Currently running on a calendar, a video app and good intentions.
Multi-therapist practices
That need to see the whole caseload and report on it.
Programmes and NGOs
Delivering counselling across several locations, with field staff supporting people who cannot book for themselves.
Psychiatry practices
Where prescribing and medication history matter as much as the conversation.
What makes it different
What Connectuly does not do
Worth stating plainly. The focus is deliberate, and it is a reason to choose Connectuly rather than a gap to paper over.
- It is not a marketplace. It does not find clients for a practice.
- No insurance or claims handling, and no billing to insurers.
- No group sessions yet — one therapist, one client, per appointment.
- No one-step rescheduling yet. A session is cancelled and rebooked.
- Reminders go to staff. Clients with a personal email address get theirs directly.
- It is shaped around talking therapy and psychiatry, not general telehealth.
Get started
See it with your own practice in mind.
A short walkthrough of the consultation room, the record and the reporting — with time to ask the awkward questions about how the data is held.
- A walkthrough of the consultation room with the record open
- How coordinators register and book for people who cannot
- The reporting your funder or board will ask for
- Straight answers on where the data lives and who can read it
Prefer email? Write to hello@connectuly.com.